Refund policy

We hope you will love everything that you order from us but if something isn't quite right, you have 3 days to proceed exchange or refund in a form of store credit that can be use for next purchase on Website.

• Please note that we do not provide pick up services for returns and exchanges. All shipping cost will be handled by customer. In the event that we get charged any additional fees, these fees will have to be paid in full amount before we proceed with the refund or exchange
• Please makesure the product are being packed according to this condition : Items should be returned new, unused, unwashed and with all garment tags still attached with the same packaging that Seda used to send the goods.

• Returns and exchanges can only occur once.

• Any form of Sale items ( items that were bought using discount voucher, final sale items, flash sale ) are not exchangeable/returnable.

• Video proof must be provided for complaints.

• All shipping fees will be borne by customers, including the shipping fee to send exchanged items back to customers.

• Valid receipts must be provided for a return or exchange to be accepted.

• Returns that are damaged, soiled, perfumed or altered are not accepted and will be sent back to the customer (Shipping cost will be cover by customer).

• For faster response please contact us through Whatsapp +62822 23377 398